Purchases:
Our friendly and knowledgeable staff is eager to help you with your ATM parts and Service needs. Please have the ATM Manufacturer's name and the model number handy when you call. Please see our Tech Support Page if you need help determining your make or model ATM.
Orders may be faxed or placed here on our web site. A customer satisfaction representative will contact you within one business day of our receipt of your Internet order to give you stock status and shipping information.
Shipping and Delivery:
At Bell ATM Service (Bell ATM), we will make every effort to process and ship in-stock items on the same business day in which the order is placed. Please note that orders received after 4 P.M. MT will be processed the next business day. If you require your order to be shipped overnight, the order must be submitted by 2:00 p.m. MT. Overnight orders placed after 2:00 p.m. MT will be subject to additional expedite fees determined at the time of order. Orders for non-stock items may be dropped shipped from other locations. Additional fees may be charged from the other location. A customer service representative will contact you with the status of your order as soon as possible.
Items sent in for service and repair:
Items should be accompanied by a description of the repairs needed together with any other information that might help our service department serve you better. Certain items may be available for a swap sale in which a conforming previously refurbished part is sent out immediately in exchange for a fixed sum and the receipt of a rebuildable conforming core. Many people prefer the speed of such a transaction, which results in the shortest down time possible. In this instance Bell ATM Service charges you for the full value of the item sent out and then provides a credit when your core is received and determined to be re-buildable.
Refurbished Parts:
As they become available, Bell ATM Service purchases and sells used ATMs, assemblies and parts. After a thorough inspection and re-furbishment process, these units are made available to our customers at bargain prices. Used at Bell ATM never means used-up and every part is backed by our Bell ATM Service 180 day, repair or replacement, Warranty. Used item availability is indicated on our web site where appropriate. For the latest information on the availability of used units, or to sell your used ATMs or ATM parts, please contact a Bell ATM Service customer representative by phone, toll free- 1-888-772-1990
Drop-Ship Orders:
When Bell ATM Service, Inc. is low on a product, out of stock or does not carry a certain product that customer needs, sometimes they will drop-ship orders. Bell ATM carries the manufacturer warranty on all drop-shipped parts unless otherwise noted. Bell ATM Service, Inc. also has a $20 minimum order amount for drop-ship orders.
Payment:
Most of our customers choose to pay for their purchases by credit card but other payment options, including ACH (Bank Transfers) and UPS-COD/Fed Ex-COD are available for customers preferring the ease and cost savings of these methods.
Tech Support:
Bell ATM Service prides itself on helping our customers order the right part the first time and for providing service after the sale. Nonetheless, ultimate responsibility for ordering the correct part remains with the customer. Free tech support is limited to ordinary and customary phone support regarding the purchased part, to the customer making the purchase, and limited to a reasonable period of time thereafter. Customers whose accounts are delinquent are not eligible for Tech Support.
More extensive, in depth or non-purchase related support questions can be handled by our service department on a fee basis. Please call a Bell ATM Service customer service representative if you feel you would benefit from this service.
Warranty:
Bell carries the manufacturers warranty on all new parts. The Bell warranty on used or refurbished parts and assemblies is 180 days from the date of purchase, excluding ATM machines. The Bell Warranty on customer units that have been repaired in house is 180 days from date of return.
If any part sold by Bell should fail in the course of normal service during that time, Bell will repair or replace it, at its discretion, at no charge. Bell provides free ground outbound shipping on warranty exchanges. Please fill out the Customer Return Information Sheet found here on our site, and enclose it with the return. The replacement part will be shipped promptly upon its receipt.
Bell endeavors to treat each customer with fairness, but it reserves the right to refuse to warranty damage caused by abuse, neglect, or improper handling or installation. Bell does not provide advanced warranty replacements.
Return Polices:
Items being returned to Bell ATM Service other than those exchanged under warranty are subject to a 20% restocking fee and applicable shipping charges. Items received that are not in salable condition will be returned without refund.
No Other Warranties:
Bell ATM Service does not offer any warranty other than those described above. Bell sells its parts and services to those individuals in the ATM industry and makes no warranty, express or implied, as to the merchantability or fitness for purpose of any item sold.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Bell ATM Service, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Bell ATM Service, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bell ATM Service, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bell ATM Service, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Bell ATM Service, Inc. in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Bell ATM Service, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Bell ATM Service, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Bell ATM Service, Inc., Bell ATM Service, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Bell ATM Service, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Bell ATM Service, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Terms of Sale Agreement:
I/WE CERTIFY THE FOREGOING INFORMATION TO BE TRUE AND CORRECT. I/WE HAVE BEEN ADVISED OF THE TERMS OF SALE AND UNDERSTAND THAT A SERVICE CHARGE OF 1.5% CAN BE MADE ON ANY INVOICE OLDER THAN 30 DAYS, A MAXIMUM OF 18% ANNUALLY. I/WE FURTHER AGREE TO PAY REASONABLE ATTORNEY'S FEES AND COSTS IN THE EVENT OF SUIT TO EFFECT COLLECTION OF MONIES DUE TO BELL ATM SERVICE, INC.
By using our site you agree to this terms of sale agreement. If you do not agree, do not use this site.
